Privacy Policy
Last Updated: March 10, 2026
At Ellam Construction Inc. DBA PaPro Painting (we, us, our), we are committed to protecting the privacy and security of our clients in Montreal and throughout Quebec. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website or services. By using our services or opting into communications, you agree to this Privacy Policy and our Terms and Conditions.
1. Information We Collect
Contact Information: We collect your name, email address, phone number, and physical property address when you submit forms, request estimates, or book consultations.
Project Details: We may collect photos of your home’s exterior, your preferred colors, and specific service needs.
Communication Data: We maintain records of your interactions with our team, including SMS and email communications.
2. How We Use Your Information
We use your information to:
Provide accurate exterior painting estimates and visual previews.
Schedule and perform painting services.
Communicate with you regarding your project, warranty, and appointment reminders via SMS or email.
Send marketing communications only with your explicit consent.
3. SMS and Mobile Messaging (A2P Compliance)
Non-Sharing of Mobile Data: We do not share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. This information will only be used for communication related to your service requests and project updates.
Consent: By providing your phone number and submitting our survey or contact forms, you give express written consent to receive SMS text messages from Ellam Construction Inc. related to your service requests, updates, and promotions (if applicable).
4. Sharing Your Information
We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our business, such as:
Survey tools (e.g., Boostflow)
CRM systems
Sherwin-Williams for color matching
These third-party providers are obligated to keep your information confidential and only use it for the purposes we specify.
5. Legal Compliance (Quebec Law 25)
As a business operating in Quebec, Ellam Construction Inc. complies with the Act respecting the protection of personal information in the private sector (Law 25). Under this law:
You have the right to access, correct, or request the deletion of your personal data at any time.
We maintain transparency in our data processing and ensure your information is safeguarded.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience on our website and understand how our site is used. You can control cookies through your browser settings. Please note that disabling cookies may affect some features of our website.
7. Data Security Practices
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is fully secure, so we cannot guarantee absolute security.
8. User Rights (Unsubscribe, Update Info, etc.)
SMS Opt-Out: You can opt-out of receiving SMS text messages at any time by replying STOP to any message. After you opt out, we will send a confirmation message and will stop sending SMS communications unless you opt back in.
Email Opt-Out: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.
Access and Correction: You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will post the new version on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Ellam Construction Inc. DBA PaPro Painting
Phone: +1 438-764-7549
Email: [email protected]
Privacy Policy
Last Updated: March 10, 2026
At Ellam Construction Inc. DBA PaPro Painting (we, us, our), we are committed to protecting the privacy and security of our clients in Montreal and throughout Quebec. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website or services. By using our services or opting into communications, you agree to this Privacy Policy and our Terms and Conditions.
1. Information We Collect
Contact Information: We collect your name, email address, phone number, and physical property address when you submit forms, request estimates, or book consultations.
Project Details: We may collect photos of your home’s exterior, your preferred colors, and specific service needs.
Communication Data: We maintain records of your interactions with our team, including SMS and email communications.
2. How We Use Your Information
We use your information to:
Provide accurate exterior painting estimates and visual previews.
Schedule and perform painting services.
Communicate with you regarding your project, warranty, and appointment reminders via SMS or email.
Send marketing communications only with your explicit consent.
3. SMS and Mobile Messaging (A2P Compliance)
Non-Sharing of Mobile Data: We do not share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. This information will only be used for communication related to your service requests and project updates.
Consent: By providing your phone number and submitting our survey or contact forms, you give express written consent to receive SMS text messages from Ellam Construction Inc. DBA PaPro Painting related to your service requests, updates, and promotions (if applicable).
4. Sharing Your Information
We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our business, such as:
Survey tools (e.g., Boostflow)
CRM systems
Sherwin-Williams for color matching
These third-party providers are obligated to keep your information confidential and only use it for the purposes we specify.
5. Legal Compliance (Quebec Law 25)
As a business operating in Quebec, Ellam Construction Inc. DBA PaPro Painting complies with the Act respecting the protection of personal information in the private sector (Law 25). Under this law:
You have the right to access, correct, or request the deletion of your personal data at any time.
We maintain transparency in our data processing and ensure your information is safeguarded.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience on our website and understand how our site is used. You can control cookies through your browser settings. Please note that disabling cookies may affect some features of our website.
7. Data Security Practices
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is fully secure, so we cannot guarantee absolute security.
8. User Rights (Unsubscribe, Update Info, etc.)
SMS Opt-Out: You can opt-out of receiving SMS text messages at any time by replying STOP to any message. After you opt out, we will send a confirmation message and will stop sending SMS communications unless you opt back in.
Email Opt-Out: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.
Access and Correction: You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will post the new version on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Ellam Construction Inc. DBA PaPro Painting
Phone: +1 438-764-7549
Email: [email protected]
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